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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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H J

July 10, 2026

5  out of  5
rating by H J
"Theresa is a fantastic agent. She was a joy to work with and went advice and beyond."
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Abdalhai Abdul Samad

July 9, 2026

5  out of  5
rating by Abdalhai Abdul Samad
"Stayed with Amber and her team for 3 policies, very responsive and friendly team ! Thanks for your service!"
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Jenice Ackerman

July 3, 2026

5  out of  5
rating by Jenice Ackerman
"Theresa was amazing and made everything so easy plus she was very personalable definitely recommended"
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Christian Harris

July 2, 2026

5  out of  5
rating by Christian Harris
"I was with Progressive before and honestly wasn't sure switching would be worth it, but reaching out to Theresa at State Farm changed my mind fast. She called me, walked me through everything, and bundled my auto and renters insurance. Ended up saving me a good chunk of money and got me even more coverage than what I was already paying for with Progressive.
She was so easy to talk to and made the whole process simple, never felt rushed or confused about what I was signing up for. Personable, professional, and genuinely cared about finding the right fit for me instead of just making a sale.
I'd recommend State Farm to anyone, but especially Theresa. She's the kind of rep everyone hopes to get when dealing with insurance."
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kirsten stirewalt

July 1, 2026

5  out of  5
rating by kirsten stirewalt
"Jessica went above and beyond!All of the State Farm Employees have been incredibly kind, friendly, patient and so informative! 😊👍🏼🎉🎉🎉⭐⭐⭐⭐⭐⭐⭐⭐⭐🩷❤️🩷 Thank you State Farm💝💐🙋🏼Amber Dean has also been incredible!👍🏼🎉🎉🎉🎉⭐⭐⭐⭐⭐⭐⭐💯%Excellent !"
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Jerie Roeder

June 24, 2026

5  out of  5
rating by Jerie Roeder
"Teresa was wonderful she was able to get truck ins right away for me . She was a delight to work with . It was so nice to talk to a real person instead of a machine. Thank you so very much"
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Suseth Arceo

June 22, 2026

5  out of  5
rating by Suseth Arceo
"Rachel has been always helpful. Always willing to help and assist every time I have a question."
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Catherine Sanford

June 9, 2026

5  out of  5
rating by Catherine Sanford
"Amber Dean is such a delight! She made the process of switching from 1 insurance company to another. This was so easy & half the price I was paying. She makes you feel at home through the whole process! I would 100 percent recommend her to anyone! ❤️
Rachel was great too! They are always trying to find discounts. So nice."
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Kelsey Lyons

June 5, 2026

5  out of  5
rating by Kelsey Lyons
"Rachel was incredibly helpful and friendly! She helped me relocate my renters insurance within minutes."
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Ryon Slaughter

June 4, 2026

5  out of  5
rating by Ryon Slaughter
"Rachel’s help comparing quotes made my decision easy."
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Angela Olson

May 27, 2026

5  out of  5
rating by Angela Olson
"Super easy, great service and way better rate than progressive inspite of me having been with them for 5 years with no accidents or tickets."
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heather cahill

May 21, 2026

5  out of  5
rating by heather cahill
"Rachel was amazing to work with and she provided us with a wonderful quote that we accepted immediately! She listened to our concerns and provided us with a policy that was perfectly tailored to meet our needs. Highly recommend."
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Steven Evans

May 20, 2026

5  out of  5
rating by Steven Evans
"Rachel was awesome - she was extremely thorough, friendly and helpful during our call. I really appreciate the time that she took to explain everything and update me on our plan!"
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Dakota Sacket

May 20, 2026

5  out of  5
rating by Dakota Sacket
"Theresa helped me out a lot"
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Joe Schulthise

May 12, 2026

5  out of  5
rating by Joe Schulthise
"I came to pay my renter's insurance. It was great meeting Rachel whom I dealt with over the telephone. Rachel was full of positivity so that made a wonderful day even more wonderful!"
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Stumpytoe

May 11, 2026

5  out of  5
rating by Stumpytoe
"Rachel really helped me with a clerical error. I appreciated the excellent customer service!"
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travis h

April 24, 2026

5  out of  5
rating by travis h
"Theresa was super helpful and friendly, she also saved me money. THANK YOU!"
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Christina C

April 22, 2026

5  out of  5
rating by Christina C
"I worked with Theresa during a really stressful time in my life, and she made everything so much easier than I expected. I needed to get renters insurance set up, and she walked me through everything in a way that actually made sense without making me feel overwhelmed or taken advantage of.

She was really patient with me, answered all my questions, and just had a very calming and reassuring vibe the whole time. I also never felt pressured, which was nice. You can tell she genuinely cares about helping people.

I’m really grateful I worked with her and would absolutely recommend her to anyone looking for someone knowledgeable, responsive, and easy to trust."
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Monica McCune

March 23, 2026

5  out of  5
rating by Monica McCune
"Very good experience with Amber Dean State Farm office. They get to know you, not just a random agent on the phone when calling another company. I am a new to State Farm but so far, I am impressed."
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Mandi McCutchen

November 8, 2025

5  out of  5
rating by Mandi McCutchen
"Amber is honest, hard-working, and very helpful with all your insurance needs."
We responded:
"Mandi, thank you for recognizing our efforts! We appreciate you taking the time to share your experience. "
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Kristen Marshall

November 8, 2025

5  out of  5
rating by Kristen Marshall
"Amber is a class act! I could not recommend someone more to handle all your insurance needs."
We responded:
"Thank you Kristen for taking the time to leave us a wonderful review! It's a pleasure to have the opportunity to help our customers! We appreciate your business!"
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Caryn Millar

October 24, 2025

1  out of  5
rating by Caryn Millar
"This place is absolutely horrible. Do not go with them. I have been with Statefarm for 24 years and not until I switched to this agency did I have the worst experience of my life. From several policy coverage errors, to getting several calls asking me where my vehicle was after an accident when it’s their tow company was the one that towed my vehicle after the accident, to finding out they had my vehicle vin number wrong and then telling me they weren’t sure if they were going to cover the accident I was in, to now billing issues and taking several months to get my home owners policy corrected. It’s impossible to trust them. Their lack of accountability and unwillingness to put the customer first is not worth it. They don’t even deserve 1 star. Save yourself the time and worry and go with someone else."
We responded:
"Thank you for sharing your feedback, Caryn. We genuinely value you as a customer and understand how disappointing it must be to feel that the outcome of your concerns did not meet your expectations. We pride ourselves on providing excellent customer service, and I know my team has been working closely with you over the past several weeks to find a resolution and keep you informed throughout the process.
As we discussed, while our office serves as your advocate, the final outcomes depend on other parties and departments within the company.
We are sorry that this situation did not result in the outcome you had hoped for, and I want to assure you that we remain committed to hearing and addressing your concerns. If there is anything more we can do to assist you, please don’t hesitate to reach out."
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Andrea Gillman

September 26, 2025

5  out of  5
rating by Andrea Gillman
"I got the pleasure to work with State Farm: Amber Dean..Makayla Reinhard is the best she was very very kind walked me through everything and was super patient if you need great insurance please use Amber Dean and talk to Makayla Reinhard.. the best !!!"
We responded:
"Hi Andrea! Thank you! I'm glad Makayla could assist you so well. Her excellent communication and kindness are truly valued in our office. It was a pleasure assisting you today! If you need any further assistance, we're always here to help and thank you for your business!

- Amber Dean - State Farm Insurance Agent, Portland, OR"
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Astrid Canete

September 11, 2025

5  out of  5
rating by Astrid Canete
"Makayla has wonderful customer service."
We responded:
"Hi Astrid, Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Samuel Ferguson

August 29, 2025

5  out of  5
rating by Samuel Ferguson
"I've been a client of Amber Dean's office for over ten years now, and they have always delivered prompt and professional service.

Makayla helped my girlfriend and I bundle our Auto and Renters insurance, and provided exceptional customer service with amazing communication.

I would easily recommend this office for your insurance needs!"
We responded:
"Hi Samuel! Thank you so much for your kind words and for taking the time to leave us such a stellar review! We truly love what we do, and we are thankful that Makayla had the opportunity to work with you to build a policy that fits your needs. We look forward to continuing to work with you for many years to come!"