State Farm® Insurance Agent Amber Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Peterson
April 10, 2025
5
out of
5
rating by John Peterson
"Just a very solid agency. The staff are very helpful."
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to know that you found our team helpful!"
MRE Transactions
February 11, 2025
5
out of
5
rating by MRE Transactions
"Sabrina helped me get a lower rate & better coverage! She made the switching process so easy, thanks for lovely, money saving surprise Sabrina!!"
We responded:
"I'm glad to hear that Sabrina was able to assist you in securing a lower rate and better coverage! It's wonderful that the switching process was smooth and easy for you. We're grateful for your feedback and are here to help with any future insurance needs or questions. Thank you for choosing us!"
maria miller
January 28, 2025
5
out of
5
rating by maria miller
"Ask and you shall receive!! I have had no issues with anything with this company they have went above and beyond to make sure all my insurance coverage was taken care of Thank you !!"
We responded:
"Maria, thank you so much for your wonderful review! I'm glad to know that our team has been able to meet your needs and go above and beyond in taking care of your insurance coverage. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need anything else, feel free to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Craig
January 21, 2025
5
out of
5
rating by Craig
"Punctual and extremely pleasant to speak with. She was very friendly."
We responded:
"Glad you enjoyed our service, Craig. If you have questions or need help, let us know. We're here for you!"
Steve Carns
January 10, 2025
5
out of
5
rating by Steve Carns
"I was with Amber Dean for a year and they raised my rates by $240 a year. I asked them why and they told me that it was a state wide thing. I spoke with several other clients and their rates were not going up. I have no tickets or accidents. I called around and got a great deal through Costco. Saving $900 a year. I feel like I was dealing with Comcast. Raise your rates after a year and they hope you won't notice."
We responded:
"Hi, Steve. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
Erica J.
January 10, 2025
1
out of
5
rating by Erica J.
"I have been trying since November to get a Policy issue resolved. I was working with multiple people under Amber Dean on this issue. There have been multiple emails and calls that have been completely ignored and I am still being overbilled for my policy after being told that it was being fixed with underwriting and would be resolved before the end of December. Matt, who has been the primary person working with me on this, also told me that he would keep an eye on my account and make sure my Policy did not get canceled. I was being overcharged and did not want to pay the bill until they fixed the amount. He, however, did not keep an eye on my account and my policy did get canceled, and the policy amount has STILL not been adjusted. I had to pay the higher amount to have my policy reinstated and the agency has still not returned my calls. My next bill has unsurprisingly not been adjusted down either. I previously had an excellent experience working with Amber Dean's agency, but this has put a bad taste in my mouth. I was proactive about informing them of changes throughout every step of this process and it was met with carelessness."
We responded:
"Thank you for sharing your feedback, Erica. I’m truly sorry to hear about your frustration with this process. We genuinely value you as a customer, and we understand how disappointing it must be to feel that your concerns weren’t addressed in a timely or efficient manner. After reviewing your case, it appears that the issue stemmed from a lost discount on your policy, and we did communicate that in order to resolve this. The other insured we spoke of (who has a separate agent) needed to add you to his policy. Unfortunately, this was something that was out of our hands, and we had to wait for that action to be completed in order to move forward with the adjustment. We did our best to provide clear instructions through both phone and email, but I understand this process was still frustrating. Once we received the payment to reactivate your policy, we took the necessary steps to ensure the switch to a different agent. However, please know that the resolution was largely dependent on the actions needed from other parties involved. We are sorry that this situation didn’t meet your expectations, and I want to assure you that we are committed to ensuring your concerns are heard and addressed. If there is anything more we can do on our end to assist you, please don’t hesitate to reach out directly."
Richard Meyer
January 9, 2025
5
out of
5
rating by Richard Meyer
"I stopped by to make a payment. Sabrina remembers me from. Six months before. What a sweetheart!"
We responded:
"Thank you, Richard, for your wonderful feedback! I'm delighted to hear that Sabrina made your visit memorable and that she recognized you from your previous visit. She's truly a gem in our team. If you need any further assistance, feel free to reach out to us. We're here to help!"
Annie
January 2, 2025
5
out of
5
rating by Annie
"I worked with Sabrina, and she was great! She was knowledgable and helped me get the best rate for my bundle. She responded promptly, and I felt comfortable asking her questions. I definitely recommend her for insurance needs!"
We responded:
"Thank you for the kind words, Annie! We're so glad to hear that Sabrina was able to assist you in finding the best rate for your bundle. We truly appreciate your recommendation, and we're always here if you need any further assistance!"
ParkerGamesYTPG
December 28, 2024
5
out of
5
rating by ParkerGamesYTPG
"Sabrina was great, we were car hunting for our son and needed several quotes and she was always right on it. Appreciate your help, Thank you"
We responded:
"Thank you, Parker, for sharing your experience! I'm glad Sabrina could assist you with switching insurances and provide clear information on the coverages. It's great to know you were happy with the savings and the answers to your questions. We appreciate your recommendation and are here for any future needs. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Chris Nielsen
December 27, 2024
5
out of
5
rating by Chris Nielsen
"Sabrina was so easy to work with and she saved us a ton of money which I did not expect. She was pleasant and asked plenty of questions to find the right coverage. I’ve never had insurance with State Farm because they were too expensive. We are sorry to leave our old insurance company because they had excellent customer service but yearly increases drove us away. State Farm saves us hundreds of dollars annually."
We responded:
"Thank you, Chris, for sharing your experience! I'm glad to hear that Sabrina was able to assist you effectively and help save you a significant amount of money. It's wonderful that she could find the right coverage for you by asking the right questions. We understand the difficulty of leaving a company with great service, and we're grateful you've chosen us. If you have any questions or need further assistance, feel free to reach out anytime!"
robert goggin
December 27, 2024
5
out of
5
rating by robert goggin
"I recently was in such for insurance. I had done the fill out on some app and had several companies reach out to me. Out of the several that contacted me SABRINA JONES from AMBER DEAN - STATE FARM was the one with both the best prices and best communication. As far as I’m concerned those are both very important to me. I would absolutely recommend them to friends and family as well anyone else looking for insurance. Bob G."
We responded:
"Thank you, Bob, for sharing your experience! I'm glad to hear that Sabrina provided you with excellent communication and competitive pricing. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Bonnie Speer
December 19, 2024
5
out of
5
rating by Bonnie Speer
"Matt is the absolute best! He is so helpful and quick with answers to questions and issues. Thank you Matt"
We responded:
"I'm happy to hear about your positive experience with Matt, Bonnie! His dedication to providing quick and helpful responses is truly appreciated. Thank you for sharing your feedback. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
Howard Lui
December 17, 2024
5
out of
5
rating by Howard Lui
"Great service from the staff"
We responded:
"Thank you, Howard, for your feedback! I'm glad to know you had a positive experience with our team. We're always here to help with any future needs or questions you might have."
Dominic Diluca
December 11, 2024
5
out of
5
rating by Dominic Diluca
"I was assisted by Sabrina Jones. She was very clear and concise with all of the questions I had, not to mention took her time to help provide me with the best options for my policy. Would Recommend 100%"
We responded:
"Thank you, Dominic, for your wonderful feedback! I'm glad Sabrina could assist you with clear and concise answers to your questions. It's great to know you found the best options for your policy. If you need any more help in the future, feel free to reach out!"
Samantha Mount
November 18, 2024
5
out of
5
rating by Samantha Mount
"These ladies never fail to get whatever answer I need. Sabrina was amazing getting my son put on my insurance after alot of phone tag due to conflicting schedules. Thank you Amber, for making sure I had the info that I needed the last time we talked."
We responded:
"Samantha, thank you so much for your wonderful review! I'm glad to hear that Sabrina was able to assist with getting your son added to your insurance despite the scheduling challenges. It's great to know that our team could provide the information you needed. We appreciate your trust and are always here to help with any future needs. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Sienna Isaak
November 13, 2024
5
out of
5
rating by Sienna Isaak
"This office has a great staff! Friendly, efficient, and knowledgeable! Not only are they professional each time I call for assistance, but they are good humans, they care about their clients and they take pride in their work. Matt was highly organized, helped me get all of my policies accessible, explained how they are billed, along with what is covered and how to get the most discounts. Thanks a million! -Sienna"
We responded:
"Sienna, thank you for your wonderful review! I'm glad to hear that our team has been able to provide you with friendly, efficient, and knowledgeable service. It's great to know that Matt was able to assist you in organizing your policies and explaining the billing and coverage details. We truly appreciate your kind words and are grateful for your trust in us. If you ever need further assistance, don't hesitate to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Sam Chavez
November 8, 2024
5
out of
5
rating by Sam Chavez
"She was great awesome personality and great at letting you know what it is your buying she was awesome."
We responded:
"Sam, thank you for your wonderful review! I'm glad you appreciated the detailed explanations and enjoyed the experience. Your satisfaction is important to us, and we're always here to help with any future needs. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Rich Miller
November 8, 2024
5
out of
5
rating by Rich Miller
"what a great experience with Sabrina.. very professional and knowledgeable.. if i could give 10 stars i would.. thanks again"
We responded:
"Thank you, Rich! I'm so glad you had a great experience with Sabrina. Her professionalism and knowledge are truly valuable to our team. We appreciate your kind words and your support. If you need any further assistance, feel free to reach out anytime. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Joe Pickrel
October 29, 2024
5
out of
5
rating by Joe Pickrel
"Sabrina is the sales representative, who helped me with the coverage most suitable to my needs. She is very personable, courteous, and very knowledgeable of products State Farm has to offer. Sabrina is exceptionally good at her job. Ask for her to help you with your insurance needs. You won't be sorry! Cordially, Joseph Pickrel"
We responded:
"Thank you, Joe, for your wonderful review! I'm happy to hear that Sabrina was able to assist you with finding the most suitable coverage. Her personable and knowledgeable approach truly makes a difference. We appreciate your recommendation and are always here to help with any future insurance needs. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Rich
October 28, 2024
5
out of
5
rating by Rich
"what a great experience with Sabrina.. i can't remember one any better than this.. great to be back with State Farm"
We responded:
"Rich, we're so glad to hear about your wonderful experience with Sabrina! It's fantastic to have you back with State Farm. We appreciate your kind words and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Duane Stewert
October 21, 2024
5
out of
5
rating by Duane Stewert
"I am very pleased with the care and patience that Sabrina showed me while we determined which policy was the best for me. We really enjoyed communicating with each other. Thank you very much Sabrina for your help with setting up my home insurance policy. You definitely deserve a 5 star rating."
We responded:
"Sabrina and I are so happy to hear that you had such a positive experience, Duane! Your kind words about her care and patience mean a lot to us. We're glad she could help you find a great home insurance policy. If you need any further assistance, don't hesitate to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Tonya Green
October 19, 2024
5
out of
5
rating by Tonya Green
"Great experience! Matt had all the knowledge I needed to help me make my decisions! He was super helpful!! Highly recommend!!"
We responded:
"Thank you, Tonya! I'm glad to hear that Matt was able to provide the knowledge you needed to make informed decisions. We appreciate your recommendation and are happy to have been of help. If you need anything else, feel free to reach out! - Amber Dean - State Farm Insurance Agent, Portland, OR"
Haley Green
October 17, 2024
5
out of
5
rating by Haley Green
"Matt was so great! Very polite and professional!!"
We responded:
"Matt is a valued member of our team, and I'm happy to hear he provided you with such polite and professional service. Your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
cantrell morghan
October 15, 2024
5
out of
5
rating by cantrell morghan
"Matt Anderson is my forever insurance person ,Matt's knowledge of auto and home insurance is cost saving. Matt Anderson internal and external business practices are outstanding His empathy for the customer creates trust Matt Anderson represents State Farm Insurance very well. A forever customer Sharon"
We responded:
"Thank you, Sharon, for your wonderful review! I'm glad to hear that Matt's knowledge of auto and home insurance has been cost-saving for you. His dedication to both internal and external business practices truly shines through, and it's great to know that his empathy has helped build trust. We appreciate your loyalty and look forward to continuing to serve you! - Amber Dean - State Farm Insurance Agent, Portland, OR"
Drew Reeves
October 9, 2024
5
out of
5
rating by Drew Reeves
"Sabrina was very nice and helped me get auto insurance cheaper than I was currently paying for the same coverage. Very good experience!"
We responded:
"Drew, thank you for your amazing feedback! Sabrina is a fantastic part of our team, and I'm happy she could help you find a more affordable auto insurance option with the same coverage. We are always here to assist with any future needs or questions! - Amber Dean - State Farm Insurance Agent, Portland, OR"